Press Releases – TravelBrands https://www.travel-brands.ca 2013~2026 Sat, 04 Jan 2025 23:33:06 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.7 https://www.travel-brands.ca/wp-content/uploads/2023/03/favour-white.png Press Releases – TravelBrands https://www.travel-brands.ca 32 32 Ceetiz and TravelBrands: A New Collaboration Between Sister Companies of the HIS Group to Enrich Travel Offerings for Canadian Travel Agents and Travellers https://www.travel-brands.ca/ceetiz-and-travelbrands-a-new-collaboration-between-sister-companies-of-the-his-group-to-enrich-travel-offerings-for-canadian-travel-agents-and-travellers/ Wed, 11 Dec 2024 22:32:57 +0000 https://www.travel-brands.ca/?p=6326

TORONTO, ON – Ceetiz, the French leader in the sale of activities, continues its technological integration within the ecosystem of the HIS Group, to which it belongs, by becoming the preferred provider for TravelBrands, a major player in travel in Canada. This connectivity now allows Canadian travel agents to access a rich and diverse selection of tourist activities, meeting the growing demand for unique experiences among North American travellers.

Ceetiz’s integration into the Canadian market marks a significant pivot in its growth strategy. With an offering tailored to both French- and English-speaking audiences, Ceetiz is positioning itself in a key territory, opening up to a market eager for novelty and immersive experiences.

For TravelBrands, this alliance presents a unique opportunity to offer travel agents a range of activities that perfectly complements its existing travel options. Additionally, it showcases TravelBrands’ continued commitment to growth, innovation and leveraging cutting-edge technology to simplify the travel booking process for agents. Through the Access+ platform, TravelBrands continues to set the standard for seamless solutions that empower agents to deliver exceptional service to their clients.

With the new Ceetiz integration, TravelBrands agents can now access thousands of unique experiences across 400+ destinations worldwide. This enhancement allows agents to confidently offer and sell extraordinary activities at competitive prices, making it quicker and more convenient than ever to create unforgettable memories for their clients. From an inspiring tour of the Louvre in Paris to a dazzling West End musical in London, an exploration of the Colosseum in Rome, or breathtaking views from the top of the Empire State Building in New York City, these remarkable experiences are just a few clicks away – bringing ease, efficiency, and excitement to every booking.

By combining their expertise, Ceetiz and TravelBrands strengthen the synergies within the HIS Group. Together, they share the common ambition of transforming access to cultural and leisure activities for travellers.

“This integration is an important step for Ceetiz,” says Damien Bellon, Co-founder and General Manager of the company. “It brings us closer to our vision: to offer enriching experiences to an ever-growing audience while creating strong synergies with our partners within HIS. We are thrilled to be able to offer our services to the Canadian market, which is perfectly aligned with our values and ambition.”

“Our collaboration with Ceetiz represents a significant enhancement to our product portfolio and the overall TravelBrands experience, empowering our valued travel agents and their clients with seamless access to a world of pre-planned, curated holiday activities,” says Nathalie Tanious, President & CEO of H.I.S. Canada Travel Inc., parent company of TravelBrands. “This partnership not only simplifies the planning process but also ensures that travellers can look forward to unique, exciting experiences tailored to their destinations, all with the ease and reliability they’ve come to expect from TravelBrands.”

About TravelBrands

TravelBrands is North America’s leading one-stop-shop travel company comprised of wholesale and retail divisions with strong partnerships across the globe. A division of H.I.S. Canada Travel Inc., TravelBrands gives agents and consumers access to the world in a way that drives meaningful industry advancement. By focusing on customer-centric service, innovative technologies, and omnichannel commerce, TravelBrands provides a seamless travel experience that meets the needs of today’s traveller.

About Ceetiz

Ceetiz.fr is a leading French Online Travel Agency focused on connecting travellers with experiences worldwide. Since 2021, Ceetiz has operated as a subsidiary of Miki Travel, part of the Japanese HIS Group, with a global presence spanning 70 countries. Ceetiz provides:

  • A carefully curated and competitively priced range of activities, including tickets for museums, landmarks, theme parks, multi-activity passes, guided tours, excursions, and more across 400+ destinations.
  • Its own exclusive tours and experiences under the Ceetiz Exclusives® label, blending cultural immersion with local lifestyle. These exclusive experiences are managed by the 300 Destination Management Company (DMC) offices of Miki Travel and HIS, ensuring quality and authenticity.
  • A broad selection of French-language activities available worldwide.

Ceetiz’s offerings are accessible both to B2B partners, thanks to advanced technology solutions (including a distribution API, the Ceetiz Agent platform for travel agents, and integrations with major booking systems), and to the general public via its website, www.ceetiz.com.
With its official travel agency status, Ceetiz provides a dedicated 7-days-a-week customer service for its business clients, available through email and a toll-free contact number.

For press inquiries, contact: [email protected]
Follow us on Instagram: @ceetiz | Facebook: Ceetiz | LinkedIn: Ceetiz

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Exotik Journeys Hosts Immersive FAM Trip to Costa del Sol, Spain https://www.travel-brands.ca/exotik-journeys-hosts-immersive-fam-trip-to-costa-del-sol-spain/ Wed, 04 Dec 2024 23:30:35 +0000 https://www.travel-brands.ca/?p=6359

TORONTO, ON – Exotik Journeys recently hosted a group of travel agents on an incredible FAM trip, showcasing the beauty and unique experiences of Costa del Sol, Spain. Designed to inspire and showcase the best of this charming destination, the experience blended luxurious accommodations, exclusive tours, and cultural immersion, leaving participants in awe.

Hosted by Farole Kikkert, Manager, Business Development (Exotik Journeys and TravelBrands), and Marie-Christine Hebert, Senior Reservation Agent at Exotik Journeys, the FAM trip was elevated by outstanding hospitality and attention to detail. The group enjoyed single-occupancy stays at two remarkable properties: The Ocean House by Melia 4* in Torremolinos, featuring spacious Junior Suites, and Benalmádena Sunset Beach 4*, offering elegant one-bedroom apartments.

The itinerary included visits to a variety of Melia Hotels & Resorts properties, such as Sol Timor, Sol Príncipe, Don Pablo, Don Pedro, Don Marco, and Gran Melia Don Pepe. A standout moment was a cocktail reception on the rooftop of Melia Costa del Sol, where breathtaking views set the perfect scene. Participants also toured the partial sea-view studios at Hotel Apartamentos Bajondillo, a stunning beachfront property in Torremolinos and Exotik Journeys’ top-selling property in Costa del Sol. Culinary highlights included an exquisite dinner at Bajondillo Steakhouse La Braseria, followed by a captivating Flamenco performance serving as a true celebration of Spanish culture.

The group was expertly escorted through the enchanting towns and cities of Mijas, Ronda, Torrox, Puerto Banús, Marbella, and Málaga, with Daniel, a local guide, leading the way. His insights brought each area to life, including a visit to the historic Ronda bullfighting ring – the oldest in the world – and a fascinating tour of an olive oil production co-op in Torrox.

As they wandered through picturesque streets, the group admired the stunning architecture and experienced the genuine warmth of the locals, making the journey truly unforgettable. The crown jewel of the trip was an exclusive lunch at Maria’s Place, a private home near Torrox. This authentic experience, available only when booking through Exotik Journeys, was a memory to be cherished forever.

For over 25 years, Nathalie Fleurant, Exotik Journeys’ dedicated Canadian representative in Costa del Sol, has provided seamless in-destination support. Her expertise ensures personalized excursions and convenient planning, always paired with the best local guide, Daniel.

The Exotik Journeys team would like to thank Air France and KLM for their generous support. From visits to the KLM lounge in Toronto and the Air France lounge in Paris to seamless connections through Paris (CDG) on Air France and Amsterdam on KLM, every detail contributed to a smooth and relaxed travel experience. Additionally, special thanks are extended to the exceptional local representative, Nathalie Fleurant, and expert guide, Daniel, whose dedication and presence not only made the FAM trip a success but continue to ensure remarkable journeys for all travellers.

Through this FAM trip, Exotik Journeys provided travel agents with an immersive experience that highlighted the best of Costa del Sol. The agents were equipped with valuable insights and resources to confidently recommend and sell customized travel packages to this highly sought-after destination With its stunning landscapes, rich culture, and warm, welcoming people, Costa del Sol offers an unparalleled backdrop for making magical memories – and Exotik Journeys can make it happen with expertise, knowledge, and exclusive experiences.

For more information on crafting a personalized Costa del Sol getaway or to learn more about Exotik Journeys, visit www.exotikjourneys.com today.

About Exotik Journeys

Exotik Journeys has been designing custom vacation experiences all over the world for over 45 years. Each itinerary offers an unforgettable journey for the soul and mind with everlasting memories. Discover joy in some of the world’s finest and most unique places with fairy-tale scenery and the magic of wanderlust. Not just an ordinary getaway, expect the trip of a lifetime that will broaden your mind, enrich your soul, and invigorate your spirit. Explore the most extraordinary parts of the world like the South Pacific, Africa, Middle East, Asia, Central and South America, Europe, Canada, and the USA. From land and air packages to resort and beach stays, long stay vacations, day tours, city stopovers, cruise programs including pre and post stays, river cruises, shore excursions, cultural tours, eco-traveller options, and more – Let Exotik Journeys take you there.

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TravelBrands Encore Cruises Sets Sail for Success with a Packed 9th SeaU Event Aboard Carnival Celebration https://www.travel-brands.ca/travelbrands-encore-cruises-sets-sail-for-success-with-a-packed-9th-seau-event-aboard-carnival-celebration/ Tue, 12 Nov 2024 21:59:01 +0000 https://www.travel-brands.ca/?p=6282

TORONTO, ON – TravelBrands Encore Cruises proudly concluded its 9th SeaU cruise event, held from November 3-10, 2024, aboard the Carnival Celebration. Hosting 240 Canadian travel agents, this fully booked, weeklong journey united industry leaders, agents, and suppliers for immersive training, unforgettable Caribbean experiences, and the latest insights on travel and cruise trends.

SeaU 2024 offered an empowering program designed to elevate agents’ cruise sales expertise, keep them on the forefront of emerging cruise technologies powered by TravelBrands, and strengthen connections with leading cruise suppliers – vital assets for a competitive edge in the upcoming wave season and beyond.

“SeaU has once again highlighted the incredible power of connection in a truly inspiring setting,” said Nathalie Tanious, President & CEO of H.I.S. Canada Travel Inc., the parent company of TravelBrands. “This event reaffirms our commitment to equipping travel agents with the knowledge and confidence to thrive in the cruise industry. Sharing this journey at sea and witnessing each attendee’s growth is truly rewarding. We look forward to many more successful SeaU events!”

From start to finish, SeaU delivered unforgettable moments. Here are a few standout highlights that made this year’s event exceptional:

Impressive Venue on Carnival Celebration
Carnival Celebration provided an outstanding venue for this year’s SeaU, offering attendees a truly immersive experience. For many travel agents, it was a refreshing opportunity to discover – or rediscover – the evolution of Carnival Cruises’ offerings. Positive feedback was consistent throughout the event, with particular praise for the high quality of accommodations, dining, and evening entertainment. TravelBrands Encore Cruises extends its heartfelt thanks to Carnival for partnering on this successful event and providing such a remarkable setting.

Valuable Connections with Supplier Partners
The opportunity to connect with numerous supplier partners in one location was invaluable.
Regardless of how many times travel agents attend SeaU, there’s always something new to learn, along with practical tools and insights to help drive business growth. By the end of the event, participants truly felt like part of one unified SeaU family, whether it was the mix of English and French speakers or the blend of new advisors and seasoned professionals – everyone was made to feel welcome and included.

Memorable Excursions and Fun
At SeaU, there’s always time for fun, with unique excursions offering a memorable break from the learning sessions. In San Juan, attendees had the chance to visit the Bacardi Rum Factory and take part in the Mixology Tour. Led by the knowledgeable guide, Will, participants explored the history behind some of the world’s most iconic cocktails. Afterwards, a Bacardi specialist guided them through a hands-on lesson in cocktail mixing, where they created and tested their own drinks. This enjoyable and flavorful experience added a fun touch to the event.

Immediate Action and Group Bookings
A standout moment at SeaU was the immediate action taken by the travel agents, who began booking cruise groups directly from the ship. This initiative was supported by Sybille Sabras from TravelBrands’ Cruise Group Department, who was on hand to offer expert guidance. The action followed insightful presentations from the cruise partners, who emphasized the significant financial advantages of organizing group bookings for cruises, equipping agents with valuable tools to grow their business.

TravelBrands Encore Cruises thanks all team members, supplier partners, travel agents, and other participants who contributed to the success of this year’s SeaU event. Their passion and contributions
were instrumental in making the event a success, and TravelBrands looks forward to welcoming everyone again next year for another exceptional experience at sea.

For more information about TravelBrands Encore Cruises please visit  www.travelbrandsaccess.com.

 

About TravelBrands

TravelBrands is North America’s leading one-stop-shop travel company comprised of wholesale and retail divisions with strong partnerships across the globe. A division of H.I.S. Canada Travel Inc., TravelBrands gives agents and consumers access to the world in a way that drives meaningful industry advancement. By focusing on customer-centric service, innovative technologies, and omnichannel commerce, TravelBrands provides a seamless travel experience that meets the needs of today’s traveller.

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TravelBrands Encore Cruises Hosts Sold-Out 9th SeaU Event Aboard Carnival Celebration https://www.travel-brands.ca/travelbrands-encore-cruises-hosts-sold-out-9th-seau-event-aboard-carnival-celebration/ Mon, 28 Oct 2024 14:42:49 +0000 https://www.travel-brands.ca/?p=6275

240 Travel Agents set to enjoy training sessions, activities, and more

TORONTO, ON – TravelBrands Encore Cruises is thrilled to announce its upcoming 9th SeaU cruise event, taking place from November 3-10, 2024, aboard Carnival Celebration, departing from Miami. With 240 Canadian travel agents registered, this year’s SeaU is officially sold out, promising a weeklong immersion in the latest travel trends, innovative technologies, and stunning Caribbean destinations. The SeaU event empowers travel agents with the latest industry insights and cutting-edge tools to master cruise sales, staying ahead during wave season and driving success year-round.

Participants will sail from Miami to Amber Cove, then to San Juan and Saint Thomas, enjoying not only the ultra-fun Carnival Celebration, but also a range of exciting excursions. These include a City Tour of Puerto Plata and various fun excursions in San Juan such as a mixology class, a legacy tour, and rum tasting. Additionally, attendees will gain deeper insights into TravelBrands’ offerings, with a strong focus on cruising, featuring 12 different cruise line suppliers along with a selection of additional TravelBrands products.

“SeaU is back, and it’s bigger and better than ever,” says Nathalie Tanious, President & CEO of H.I.S. Canada Travel Inc., the parent company of TravelBrands. “At TravelBrands, our passion for cruising inspires us to equip travel agents with the expertise and confidence to effectively promote cruise vacations using the latest technology. This fun week offers a unique opportunity for agents to connect, learn, and enjoy an unforgettable experience at sea. We’re excited to share this enriching journey with everyone on board!”

TravelBrands Encore Cruises has established itself as a premier cruising wholesaler in the Canadian marketplace for over 35 years. They offer a diverse range of products and services designed to help travel agents craft the ultimate cruise vacations for their clients.

For more information about TravelBrands Encore Cruises please visit www.travelbrandsaccess.com.

About TravelBrands

TravelBrands is North America’s leading one-stop-shop travel company comprised of wholesale and retail divisions with strong partnerships across the globe. A division of H.I.S. Canada Travel Inc., TravelBrands gives agents and consumers access to the world in a way that drives meaningful industry advancement. By focusing on customer-centric service, innovative technologies, and omnichannel commerce, TravelBrands provides a seamless travel experience that meets the needs of today’s traveller.

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TravelBrands Introduces Riverside Luxury Cruises to its Portfolio https://www.travel-brands.ca/travelbrands-introduces-riverside-luxury-cruises-to-its-portfolio/ Tue, 17 Sep 2024 14:34:18 +0000 https://www.travel-brands.ca/?p=6264

With an introductory €300 onboard credit offer, plus 2,000 Loyalty Rewards points*

TORONTO, ON – TravelBrands’ Encore Cruises is excited to announce a new partnership with Riverside Luxury Cruises, offering unique and luxurious river cruises in Europe. This addition to the cruise portfolio reflects the company’s commitment to enhancing and diversifying its offerings, ensuring travel agents have exceptional options to present to their clients.

Riverside Luxury Cruises is redefining river cruising with unmatched service and comfort. The Riverside fleet features the largest average suite on the rivers and has king-size beds in every suite. Guests will enjoy personal butler service, 24-hour room service, and exceptional gourmet cuisine available anytime.

The cruise line offers flexible itineraries, including shorter options of 3 to 5 nights, and an all-inclusive experience covering port charges, transfers, and gratuities. All this while guests experience the elegance and immersion of Europe’s rich culture and stunning landscapes with itineraries on some of its most iconic rivers, including the Danube, Rhine, Main, Moselle, Rhone, and Saone.

“Our mission is to continually innovate and deliver extraordinary travel experiences,” says Nathalie Tanious, President & CEO of H.I.S. Canada Travel Inc., the parent company of TravelBrands. “Partnering with Riverside Luxury Cruises allows us to enhance our offerings with luxurious and intimate cruise options. Their passion for exceptional quality perfectly aligns with our focus on providing premium travel experiences and expanding the range of choices available to travel agents.”

To celebrate this new partnership, all Riverside Luxury Cruise bookings made by November 29, 2024, will receive a €300 onboard cruise credit for 5-night or longer sailings. Additionally, travel agents will earn 2,000 Loyalty Rewards points per stateroom on any sailing when booking Riverside Luxury Cruises.

For more information and full terms and conditions, or to make a qualifying booking, please visit www.travelbrandsaccess.com.

About TravelBrands TravelBrands is North America’s leading one-stop-shop travel company comprised of wholesale and retail divisions with strong partnerships across the globe. A division of H.I.S. Canada Travel Inc., TravelBrands gives agents and consumers access to the world in a way that drives meaningful industry advancement. By focusing on customer-centric service, innovative technologies, and omnichannel commerce, TravelBrands provides a seamless travel experience that meets the needs of today’s traveller.
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TravelBrands’ 9th Annual Charity Golf Classic Raises Over $308,000 for SickKids Foundation https://www.travel-brands.ca/travelbrands-9th-annual-charity-golf-classic-raises-over-308000-for-sickkids-foundation/ Fri, 06 Sep 2024 14:11:39 +0000 https://www.travel-brands.ca/?p=6242

TORONTO, ON – TravelBrands is pleased to announce the successful conclusion of its 9th Annual Charity Golf Classic, held at the picturesque Eagles Nest Golf Club in support of the SickKids Foundation. This year’s event saw an incredible turnout of suppliers, partners, agents, and employees, all united by a shared commitment to making a difference in the lives of children and families.

An impressive $308,224.21 was raised, all of which will go directly to the SickKids Foundation. These funds will help fuel vital research, clinical care, and new initiatives at The Hospital for Sick Children (SickKids), continuing the fight to improve children’s health across Canada.

The day was brimming with delicious food and exciting contests on the course, with standout features like the Oyster Bar, Caesar Bar, food trucks, Rum Tasting, the VANGO VW Van photo booth, and the Talon Grill at the turn. Attendees competed in lively games for a chance to win incredible prizes, including a trip to Bermuda, a 55” TV, and gift cards. The excitement continued with a dazzling silent auction offering jaw-dropping travel prizes and more, culminating in an exhilarating helicopter ball drop – an iconic highlight of the event.

After a fun-filled day on the greens, guests enjoyed a three-course dinner, where they had the privilege of hearing the poignant story of four-year-old Alessio, a SickKids Patient Ambassador. Alessio’s mother, Cyrena, shared their emotional journey, detailing his experiences as a patient at SickKids since birth. Her heartfelt words powerfully illustrated the life-changing impact of the funds raised, serving as a moving reminder of the critical importance of these efforts.

“Our annual golf classic is more than just a game; it’s a powerful example of what we can achieve when our community comes together for a cause as important as SickKids,” said Nathalie Tanious, President & CEO of H.I.S. Canada Travel Inc., parent company of TravelBrands. “I am profoundly grateful to everyone who participated, our generous partners, and Alessio’s brave mother, Cyrena, whose story and resiliency left the room in tears. Together, we’re helping to build a healthier future for children.”

This year was one of TravelBrands’ most successful efforts to date, and they remain committed to building on this momentum and reaching even greater milestones in the years to come for such a vital cause. TravelBrands extends its heartfelt thanks to everyone who contributed to making this event a tremendous success.

Beyond the annual Charity Golf Classic, TravelBrands demonstrates its commitment to the SickKids Foundation through various charitable initiatives, including a “Team Raise-A-Thon” and SickKids Day, where 1% of all sales are generously contributed to the foundation.

For more details and to learn more about TravelBrands’ philanthropic efforts, please visit www.travel-brands.ca/golf.

About TravelBrands

TravelBrands is North America’s leading one-stop-shop travel company comprised of wholesale and retail divisions with strong partnerships across the globe. A division of H.I.S. Canada Travel Inc., TravelBrands gives agents and consumers access to the world in a way that drives meaningful industry advancement. By focusing on customer-centric service, innovative technologies, and omnichannel commerce, TravelBrands provides a seamless travel experience that meets the needs of today’s traveller.

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TravelBrands Gives 1% of All Sales to SickKids on August 14 https://www.travel-brands.ca/travelbrands-gives-1-of-all-sales-to-sickkids-on-august-14/ Tue, 13 Aug 2024 22:21:23 +0000 https://www.travel-brands.ca/?p=6311

Continuing a legacy of caring for children’s health and futures.

TORONTO, ON – TravelBrands continues its inspiring commitment to the SickKids Foundation via its annual SickKids Day. The company pledges a donation of 1% from all sales on August 14, 2024, to the Hospital for Sick Children (SickKids). To date, the company has raised over 1.8 million dollars for SickKids.

TravelBrands is proud to stand alongside SickKids in its mission to transform the lives of children. This collaboration reflects a mutual commitment to compassion and innovation.

“We are profoundly honoured to support the SickKids Foundation, an organization that delivers exceptional care and hope to countless children and families,” says Nathalie Tanious, President & CEO of H.I.S. Canada Travel Inc., the parent company of TravelBrands. “Our personal connections with SickKids make this partnership especially meaningful. By committing 1% of our sales, we are investing in a healthier future for generations to come. We are so grateful to all who contribute to this initiative, as your support helps us achieve a lasting impact.”

In addition to this one-day sales pledge, TravelBrands remains dedicated to year-round engagement and fundraising for the SickKids Foundation. This includes the 9th Annual Charity Golf Classic, taking place on September 5, 2024, with strong support from partners, suppliers, and many travel industry professionals. Additionally, TravelBrands encourages travel agents to contribute to the cause by donating their Loyalty Rewards Points to the SickKids Foundation through www.travelbrandsaccess.com.

TravelBrands extends sincere gratitude to everyone involved in making SickKids Day and all other fundraising events a success year after year.

About TravelBrands

TravelBrands is North America’s leading one-stop-shop travel company comprised of wholesale and retail divisions with strong partnerships across the globe. A division of H.I.S. Canada Travel Inc., TravelBrands gives agents and consumers access to the world in a way that drives meaningful industry advancement. By focusing on customer-centric service, innovative technologies, and omnichannel commerce, TravelBrands provides a seamless travel experience that meets the needs of today’s traveller.

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TravelBrands Celebrates Multiple Wins at Baxter Media’s 2024 Agents’ Choice Awards Gala https://www.travel-brands.ca/travelbrands-celebrates-multiple-wins-at-baxter-medias-2024-agents-choice-awards-gala/ Fri, 21 Jun 2024 22:45:19 +0000 https://www.travel-brands.ca/?p=6339

TORONTO, ON – TravelBrands proudly emerged triumphant at the 2024 Agents’ Choice Awards Gala, hosted by Baxter Media on June 20, 2024, at The Carlu in Toronto, where over 10,000 Canadian travel agents voted to choose their favourite travel suppliers! The event brought together industry leaders tocelebrate excellence as recognized by Canadian travel agents amidst a backdrop of entertainment and camaraderie.

Acknowledged across multiple categories, TravelBrands attributes its success to strong relationships, leading-edge technology, and a committed team devoted to crafting extraordinary travel experiences.

“We are grateful to Baxter Media for hosting such a spectacular event that celebrates the best in our industry,” said Nathalie Tanious, President & CEO of H.I.S.-Red Label Vacations. “A special thank you goes to the travel agents who voted for TravelBrands and Exotik Journeys. You truly are the heartbeat of our industry, and we sincerely appreciate your continued support. Looking ahead, we are eager to expand our horizons, set new benchmarks, and further elevate the travel experience.”

Awards received include:
• Favourite Tour Operator FIT (TravelBrands)
• Favourite Air Consolidator (Intair)
• Favourite Tour Operator-Niche (Exotik Journeys)
• Favourite Business Development Manager (Michael Sette, TravelBrands)

For more information about TravelBrands, please visit www.travel-brands.ca.

About TravelBrands

TravelBrands is North America’s leading one-stop-shop travel company comprised of wholesale and retail divisions with strong partnerships across the globe. A division of H.I.S. Canada Travel Inc., TravelBrands gives agents and consumers access to the world in a way that drives meaningful industry advancement. By focusing on customer-centric service, innovative technologies, and omnichannel commerce, TravelBrands provides a seamless travel experience that meets the needs of today’s traveller.

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TravelBrands Enhances Agent Experience with Advanced Contact Centre Solution https://www.travel-brands.ca/travelbrands-enhances-agent-experience-with-advanced-contact-centre-solution/ Tue, 04 Jun 2024 22:15:03 +0000 https://www.travel-brands.ca/?p=6298

TORONTO, ON – TravelBrands is excited to announce the successful launch of its latest technological advancement in collaboraon with Local Measure, providing a state-of-the-art contact centre and telephony soluon. This transformaon leverages Local Measure Engage for Amazon Connect to provide seamless inbound/outbound voice communicaon and CRM integraon across the enre call centre, servicing thousands of travel agents across Canada.

This project marks a signicant step forward in TravelBrands’ commitment to delivering exceponal service. By integrang cung-edge technology with robust customer relaonship management tools, TravelBrands aims to enhance the overall experience for agents while improving producvity.

“We are thrilled to have collaborated with Local Measure to transform our operaons,” said Nathalie Tanious, President & CEO of H.I.S.-Red Label Vacaons. “This iniave was essenal to meet the growing demand and increasing volume we are experiencing. The new contact centre soluon opmizes our operaonal eciency and greatly elevates the experience we oer. The project required immense eort, and our team executed this transformaon awlessly.”

Local Measure Engage is a pre-built contact center plaorm that uses the power of AWS and Generave AI to provide customers with highly personalized experiences. This collaboraon ensures TravelBrands remains at the forefront of customer service excellence in the travel industry.

About TravelBrands

TravelBrands is North America’s leading one-stop-shop travel company comprised of wholesale and retail divisions with strong partnerships across the globe. A division of H.I.S. Canada Travel Inc., TravelBrands gives agents and consumers access to the world in a way that drives meaningful industry advancement. By focusing on customer-centric service, innovave technologies, and omnichannel commerce, TravelBrands provides a seamless travel experience that meets the needs of today’s traveller.

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TravelBrands Wins Airline Consolidator of the Year at TravelPulse Canada Readers’ Choice Awards https://www.travel-brands.ca/travelbrands-wins-airline-consolidator-of-the-year-at-travelpulse-canada-readers-choice-awards/ Fri, 17 May 2024 13:30:43 +0000 https://www.travel-brands.ca/?p=6210

TORONTO, ON – TravelBrands is thrilled to share the recognition they received at last night’s magical TravelPulse Canada’s 5th Annual Readers’ Choice Awards Gala. The gala, held on May 16th, 2024, at the luxurious Hotel X in Toronto (Ontario), served as a platform to celebrate outstanding achievements in the travel industry as voted by Canadian travel agents.

TravelBrands’ largest air consolidator, Intair, was awarded Airline Consolidator of the Year, recognizing their exceptional contributions to the travel industry. This represents their continuous pursuit of innovation, cutting-edge technology, and best-in-class service in supporting travel agents. Most recently, with the development of the powerhouse technology, GiGi, the all-new air reservation system that boasts many new features and utilizes the power of AI, enabling agents to book air travel seamlessly.

“We are truly honoured to have been recognized at TravelPulse Canada’s 5th Annual Readers’ Choice Awards Gala,” said Nathalie Tanious, President & CEO at TravelBrands. “Our commitment to innovation and continuous improvement is at the core of who we are. We strive to better serve the remarkable travel industry and the exceptional travel agents who are the heartbeat of it all. We extend our deepest gratitude to everyone who voted for us and to TravelPulse for hosting such a wonderful evening. It’s moments like these that fuel our passion to push boundaries and achieve even greater heights.”

“Wow, thank you so much to everyone who voted for us,” said Diane Lattavo, Chief Air Commercial Officer at TravelBrands. “We are immensely proud of this achievement, which reflects our dedication to delivering excellence in every aspect of our service.”

The gala brought together industry leaders and professionals for an unforgettable evening of celebration and networking with a cocktail reception, entertainment, dinner, and new inductees into the Canadian Travel Hall of Fame. Attendees were enthralled by an exceptional performance from renowned illusionist Nick Wallace, setting the tone for the rest of the evening.

To learn more about TravelBrands please visit: www.travelbrandsaccess.com.

About TravelBrands

TravelBrands is North America’s leading one-stop-shop travel company comprised of wholesale and retail divisions with strong partnerships across the globe. A division of H.I.S. Canada Travel Inc., TravelBrands gives agents and consumers access to the world in a way that drives meaningful industry advancement. By focusing on customer-centric service, innovative technologies, and omnichannel commerce, TravelBrands provides a seamless travel experience that meets the needs of today’s traveller.

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